Tailored walkthrough
We'll map Novella's features to your specific use case. SaaS, fintech, healthtech, or professional services.
See how EU teams measure and improve customer experience
Book a 30-minute demo with a Novella product specialist. We'll walk you through NPS, CSAT, and CES workflows tailored to your industry and stack.
Integration deep-dive
See how Novella connects with HubSpot, Salesforce, Slack, or Zapier and fits into your existing workflow.
GDPR compliance review
Understand exactly how your respondent data is handled. EU-only storage, no sub-processors in the US.
Honest pricing conversation
EUR pricing, SEPA support, no surprise FX fees. We'll find the right plan for your team size.
Frequently asked questions
What happens after I submit the form?
You'll receive a calendar invite within one business day to pick a time that works for you. Your dedicated product specialist will reach out beforehand to confirm your use case so the demo is relevant from minute one.
How long is the demo?
30 minutes. We cover a tailored walkthrough of the platform, answer your questions, and — if it's a fit — talk through next steps. No hard sell, no endless slides.
Is my data safe when I fill in this form?
Yes. Any information you share is stored on EU-based infrastructure (Frankfurt, Germany), processed under GDPR, and never sold or shared with third parties. You can read our full privacy policy here.
We're currently using Delighted (or another tool), can Novella replace it?
Yes — migrating from Delighted, Typeform, or other survey tools is one of the most common reasons teams book a demo. We'll show you how the transition works, including how to preserve historical data and maintain continuity in your NPS or CSAT tracking.
Which integrations does Novella support?
Novella connects natively with HubSpot, Salesforce, Slack, and Zapier. If you're using a different CRM or support tool, mention it when you book — we'll confirm compatibility during the demo.
Do you support SEPA and EUR pricing?
Yes. All Novella plans are priced in EUR with SEPA direct debit support. No currency conversion, no surprise charges on your invoice.
We're not ready to buy, can we still book a demo?
Absolutely. Most teams book a demo during the evaluation phase, not at the point of purchase. If you're comparing options or building an internal business case, the demo is the right starting point.
Is Novella suitable for our industry?
Novella is built for EU mid-market B2B companies across SaaS, fintech, healthtech, and professional services. If you're in a regulated industry with specific data handling requirements, mention it when you book and we'll make sure the demo addresses those directly.